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2433 - Communications Platform as a Service (CPaaS)

Buyer: An Post_391

Published
21 November 2024
Submission deadline
7 January 2025, 12:00
Place of performance
IE061
Procedure
Negotiated procedure
Lots
1
Documents
1
Notice number
00712276-2024
Reference
78cf0651-addd-4422-990f-2bda24fcf250
Official source
Official source

CPV codes

Description

An Post is seeking a partner to deliver a Communications Platform as a Service (CPaaS). This platform will enable bi-directional communications with An Post’s customers worldwide, utilising various technologies to provide updates on mail delivery status, facilitate secure banking transactions, and engage with An Post’s customers regarding all of the services. An Post requires the ability to communicate with both internal and external customers digitally, including but not limited to messaging services currently in use and listed in the specification. The Contract, the subject of this competition is a Contract for five (5) years with an option for one or more extensions by up to three (3) years, at AN POST’s discretion, up to a maximum duration of eight (8) years subject to the terms and conditions of the Contract.

Official publications

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 7 January 2025, 12:00. Check the official source, as dates can be modified.
Who is the buyer of this tender?
The contracting authority is An Post_391 (European Union).
How can I bid for public tenders in European Union?
Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.