24/042 Multi-Supplier Framework for the Provision of IT Customer Services
Buyer: Uisce Éireann
- Published
- 7 April 2025
- Submission deadline
- 6 May 2025, 17:00
- Estimated value
- €39,146,341
- Procedure
- Negotiated procedure
- Documents
- 1
- Notice number
- 00222772-2025
- Reference
- 08121464-ba76-4aa5-9208-b4b84b4c25a6
- Official source
- Official source
CPV codes
- 72222300Servicios de tecnología de la información
- 72220000Servicios de consultoría en sistemas y consultoría técnica
- 72253000Servicios de unidad de asistencia y de apoyo
- 72253100Servicios de unidad de asistencia
- 72253200Servicios de apoyo a sistemas
- 64120000Servicios de correo rápido
- 72246000Servicios de consultoría en sistemas
- 72315000Servicios de gestión de redes de datos y servicios de apoyo
Description
The Contracting Entity is undertaking a competition for a framework for the following, divided into the following lots: Lot 1 Service Desk; Lot 2 Deskside Resources; Lot 3 Mobile Response and Logistics; Lot 4 Specialist Device Support. The framework is for [5] years with [3] annual extensions (5+1+1+1). Full details are contained in the attached procurement documents.
Lots (4)
| Lot | Description | CPV code | Amount |
|---|---|---|---|
| 1 | Lot 1 - Service Desk | 72222300 Servicios de tecnología de la información | €39,146,341 |
| 2 | Lot 2 - Deskside Support | 72222300 Servicios de tecnología de la información | €39,146,341 |
| 3 | Lot 3 - Mobile Response and Logistics | 72222300 Servicios de tecnología de la información | €39,146,341 |
| 4 | Lot 4 - Specialist Device Support | 72222300 Servicios de tecnología de la información | €39,146,341 |
Official publications
- TED · 00222772-2025 · 7 April 2025
- OJS · 68/2025 · 7 April 2025
Other tenders from Uisce Éireann
- 25-024 Marine Outfall Pipeline for the proposed Greater Dublin Drainage (GDD) Project
- Supply and Commissioning Zetasiers
- 14-094 Provision of Datacentre and co-location services
- 14-094 Provision of Datacentre and co-location services
- Operational Support Services ("OSS") - Wastewater Treatment Plant, Ringsend
- DBO/0035 Dundalk Drogheda
- 23/045 - Provision of Licenses for ServiceNow Cloud Platform
- 25-003 - Meter Data Management Services
- 23/040 - A Qualification System for the Provision of General Building and Civil Engineering Maintenance and Repair Works to Uisce Éireann
- 22-045 South East Rationalisation
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 6 May 2025, 17:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is €39,146,341.
- Who is the buyer of this tender?
- The contracting authority is Uisce Éireann (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
Get alerts for tenders like this
Create a free account and receive new tenders from European Union matching your business, every day.
Create a free account and receive new tenders from European Union matching your business, every day.