24/036 - Single Party Framework for the provision of Service Desk and Deskside Support Services
Buyer: Gas Networks Ireland
- Published
- 22 October 2024
- Lots
- 1
- Notice number
- 00639547-2024
- Official source
- Official source
CPV codes
- 72253000Servicios de unidad de asistencia y de apoyo
- 50300000Servicios de reparación, mantenimiento y servicios asociados relacionados con ordenadores personales, equipo de oficina, telecomunicaciones y equipo audiovisual
- 50312000Mantenimiento y reparación de equipo informático
- 50312600Mantenimiento y reparación de equipo de tecnología de la información
- 50324200Servicios de mantenimiento preventivo
- 51600000Servicios de instalación de ordenadores y equipo de oficina
- 51611100Servicios de instalación de equipo informático
Description
1. 24/7 IT Service Desk utilising ITIL processes 2. IT Deskside Support at the two main campus sites (Dublin and Cork) 3. Backup and Media Management 4. Microsoft 365 Level 3 support 5. Additional day rate support as required
Official publications
- TED · 00639547-2024 · 22 October 2024
- OJS · 206/2024 · 22 October 2024
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Gas Networks Ireland (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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