Warm Homes: local Grant - Customer Journey Support (Additional services)
Buyer: Staffordshire County Council
- Published
- 21 January 2026
- Estimated value
- £167,320
- Place of performance
- UKG2
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 005395-2026
- Reference
- ocds-h6vhtk-060b56
- Official source
- Official source
CPV codes
- 71314300Energy-efficiency consultancy services
Description
The award is to enable the Customer Journey support function to the Government funded Warm Homes: local Grant delivery in Staffordshire. Whilst the delivery of WH:LG (retrofit installation and coordination of insulation and low-carbon heating measures are free to the end user /householder) it is contracted directly by the Council with other providers, the contract for Staffordshire's Customer Journey support is held by the Midlands Net Zero Hub with Community Homes Solutions CIC. The Direct Award if is for the Council to award Additional services beyond the 'core services' MNZH contract with CHS - to allow effective and bespoke local support throughout the customer journey from initial marketing to customer after care over the contract period (December 2025 to end of March 2028).
Awards
| Awarded to | Amount | Date |
|---|---|---|
| COMMUNITY HOME SOLUTIONS LIMITED | — | — |
Official publications
- FTS · 005395-2026 · 21 January 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £167,320.
- Who is the buyer of this tender?
- The contracting authority is Staffordshire County Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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