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Prior notice United Kingdom Services

Visitor Oyster Cards and Website Development

Buyer: Transport for London

Published
29 April 2026
Estimated value
£643,000
Lots
1
Notice number
039307-2026
Reference
ocds-h6vhtk-068e37
Official source
Official source

CPV codes

Description

The Visitor Oyster Card (VOC) provides a specific pay as you go product for visitors to London. The product can be purchased by visitors from outside the M25 motorway in the UK and across the world, unlike the traditional Oyster Card, the VOC can only be brought prior to arrival in London & all customers are charged a non-refundable £5 activation fee. The VOC can be used wherever an Oyster card can be used, as well as on the Gatwick & Heathrow Express services. Whilst the £10.50 fee remains consistent for all denominations, Visitors can buy the VOC pre-loaded with various amounts of credit from £10 - £50. This MSQ is addressing the marketing, fulfilment, account management, website management and customer service provision for the VOC, all of which is currently managed within one contract, by a single partner. This MSQ is seeking to gain insight if the scope and requirement can be procured as one, or split.

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £643,000.
Who is the buyer of this tender?
The contracting authority is Transport for London (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.