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Awarded United Kingdom Services

User Acceptance Testing Software

Buyer: Financial Ombudsman Service Limited

Published
9 January 2026
Estimated value
£37,331
Place of performance
UK
Procedure
Direct award
Lots
1
Notice number
001760-2026
Reference
ocds-h6vhtk-060291
Official source
Official source

CPV codes

Description

The User Acceptance Testing Software has been in use since January 2025 to support projects such as the Digital Front Door and Dynamic Complaint Form. The software enables FOS to test digital products with a diverse user base, identifying pain points and ensuring accessibility before full-scale development or launch. This approach reduces the risk of costly post-launch changes and supports the delivery of user-centric, compliant digital services. Value - £37,330.94 (excluding VAT). 12 month renewal.

Awards

Awarded toAmountDate
User Testing Technologies Limited £37,331 9 January 2026

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £37,331.
Who is the buyer of this tender?
The contracting authority is Financial Ombudsman Service Limited (United Kingdom).
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Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.