Transactional Services: Processing resource
Buyer: Liverpool City Council
- Published
- 30 October 2025
- Estimated value
- £79,999
- Place of performance
- UKD72
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 069807-2025
- Reference
- ocds-h6vhtk-05d748
- Official source
- Official source
CPV codes
- 66172000Financial transaction processing and clearing-house services
Description
Transactional Services at Liverpool City Council has responsibility for the administration of the following functions: • Council tax and business rates • Housing benefit and council tax support • Local welfare provision • Benefits maximisation • Accounts receivable • Corporate debt The service has has identified a significant number of Universal Credit (UC) transactions (circa 130,000) requiring processing within the Benefits Team of Transactional Services. These transactions have accumulated due to the volume of UC notifications received daily and require prompt action to ensure accurate and timely updates to customer accounts and benefits records. The aim of this exercise is to procure a resource that will process the outstanding UC transactions accurately and in accordance with statutory requirements and council procedures, thereby ensuring that claimants' benefit entitlements are updated correctly and without undue delay.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| CIVICA UK LIMITED | — | — |
Official publications
- FTS · 069807-2025 · 30 October 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £79,999.
- Who is the buyer of this tender?
- The contracting authority is Liverpool City Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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