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Awarded United Kingdom Services

The provision of managed IT services

Buyer: RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND

Published
30 July 2026
Place of performance
UKC13
Procedure
Direct award
Lots
1
Notice number
072422-2026
Reference
ocds-h6vhtk-06d82b
Official source
Official source

CPV codes

Description

Following market exit by the incumbent, Civica, we are appointing a single managed service partner to support our IT estate end to end, to replace them. In summary, we need a partner who will provide reliable day-to-day support with root-cause fixes, keep us secure and compliant in a way proportionate to our size, modernise our connectivity, help us get more value from Microsoft 365, and act as a cost-conscious strategic advisor as we move towards a "SaaS First" model. The service must be deliverable and affordable for an organisation of our size, being roughly 40 staff, around £5m turnover and around 1,620 homes, rather than an enterprise-grade build we could not justify or sustain.

Awards

Awarded toAmountDate
ITC Service Limited — —

Official publications

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The contracting authority is RAILWAY HOUSING ASSOCIATION AND BENEFIT FUND (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.