The provision of FCR Transformation technology
Buyer: The Police, Fire and Crime Commissioner for Northamptonshire
- Published
- 29 September 2026
- Estimated value
- £5,360,389
- Place of performance
- UKF24
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 091865-2026
- Reference
- ocds-h6vhtk-067739
- Official source
- Official source
CPV codes
- 48000000Software package and information systems
- 72263000Software implementation services
- 79512000Call centre
Description
The provision of Force Control Transformation technology for Northamptonshire Police. The procurement was intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficiency. Following premarket engagement, the authority considered our requirements and how these can be best met. This tender covered the below capabilities: -Contact centre -Capture and analysis -Workforce Management -CRM -Integration platform (option) Please note that these capabilities include wider functionality and encompass some of the original 9 capabilities detailed at PME. The authority intends to award one contract to a Prime supplier who can either meet all capabilities themselves or through the use of a number of subcontractors. Interested Parties should note that the published budget envelope is for the initial 5 year term. Due to the consumption based nature of the ongoing costs it is difficult to forecast required budget for the 5 optional extension years. Bidders should note that as such the budget for the extension years has not been published at this stage and will be updated during contract terms via a modification.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| 4Net Technologies Ltd | £5,360,389 | 28 September 2026 |
Official publications
- FTS · 091865-2026 · 29 September 2026
Other tenders from The Police, Fire and Crime Commissioner for Northamptonshire
- Provision of Utility Vests and Pouches
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- Provision of Open Source Tools
- Provision of Learning Management System
- The Provision Of Ancillary Cabling And Other Associated Products
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- The Provision of Vehicle Repairs for Emergency Vehicles
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- The Provision of Children and Young People's and Road Harm Counselling
- The provision of a computer aided dispatch system
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £5,360,389.
- Who is the buyer of this tender?
- The contracting authority is The Police, Fire and Crime Commissioner for Northamptonshire (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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