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TfL 97139 - Bus Driver Quality Monitoring

Buyer: Transport for London

Published
29 September 2026
Submission deadline
30 October 2026
Place of performance
UKI
Procedure
Open procedure
Lots
1
Documents
2
Notice number
091630-2026
Reference
ocds-h6vhtk-069989
Official source
Official source

CPV codes

Description

The requirement is for a Service Provider to provide Driver Quality Monitoring Services across the London bus network. Assessors undertake around 7,700 assessments per year and score drivers against 23 categories. Assessments will be recorded on a handheld device which will transmit the data to a database management system. Information held on the database will be accessible by bus operators and TfL. The data is used to monitor driver performance, inform areas of improvement and produce bus operator performance tables. The Service Provider will be required to: • Design or utilise an existing web based or mobile application to be used by assessors to carry out assessments • Provide off the shelf handheld devices to be used by assessors to complete the assessments and trasmit the data to the website • Provide adequate personnel to conduct the assessments • Provide a data management system and website interface to provide access to assessments and reports for both TfL and bus operators

Official publications

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 30 October 2026. Check the official source, as dates can be modified.
Who is the buyer of this tender?
The contracting authority is Transport for London (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.