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Awarded United Kingdom Services

Tender for the provision of the Technology Enabled Care Service (TECS) in Herefordshire

Buyer: Herefordshire Council

Published
22 April 2025
Estimated value
£2,500,000
Place of performance
UKG11
Procedure
Open procedure
Lots
1
Notice number
016306-2025
Reference
ocds-h6vhtk-04be9e
Official source
Official source

CPV codes

Description

Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint an exemplary Supplier to deliver its Technology Enabled Care Service (TECS) to residents across the county. The Technology Enabled Care Service comprises the following main functions: 1) Sourcing and purchasing appropriate Equipment (core Standard Equipment and bespoke Special Equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage 6) Proactive and reactive Call Monitoring via a digital Alarm Receiving Centre The Supplier must have the appropriate IT infrastructure in place to successfully deliver this Service, including a fully operational digital Alarm Receiving Centre with AI based capabilities, multiple system and device interoperability and a seamless IT platform for online Equipment ordering and order tracking, records management and logistics planning. The service will commence on 1 April 2025 for a period of two years until 31 March 2027, with the option to extend for further periods up to three years.

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £2,500,000.
Who is the buyer of this tender?
The contracting authority is Herefordshire Council (United Kingdom).
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Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.