Tenant Satisfaction Survey
- Published
- 18 December 2025
- Estimated value
- £46,785
- Place of performance
- UKC22
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 084559-2025
- Reference
- ocds-h6vhtk-05e2c5
- Official source
- Official source
CPV codes
- 71355000Surveying services
Description
South Tyneside Council wishes to carry out a tenant satisfaction measures (TSM) survey to understand the views of our customers. The council currently has 16,000 tenancies. We would like the successful provider to use the government's set TSMs questions as the basis for carrying out a tenant satisfaction survey with a representative sample of the council's tenants. The survey may need to be reviewed and amended should the content of the TSMs change during the period but must include:- • Separate covering letter • All required TSM questions • Two additional open text questions • Six demographic questions (9 options max per question, previously one A4 side)
Awards
| Awarded to | Amount | Date |
|---|---|---|
| ARP RESEARCH LTD | £46,785 | 18 December 2025 |
Official publications
- FTS · 084559-2025 · 18 December 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £46,785.
- Who is the buyer of this tender?
- The contracting authority is South Tyneside Borough Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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