TEN-2526-021 (PA2023) Customer Principles

Published

12 January 2026

Estimated value

£50,000

Place of performance

UK

Lots

1

Notice number

002218-2026

Reference

ocds-h6vhtk-060390

Official source

Official source

CPV codes

• 73220000Development consultancy services

Description

Nest requires a supplier to deliver a comprehensive set of customer principles, validated through internal and external research, stakeholder engagement, and customer feedback. The supplier will design and implement a practical embedding plan to ensure the principles are actively adopted and sustained across Nest's operations, processes, communications, and governance.

Awards

Official publications

• FTS · 002218-2026 · 12 January 2026

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Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is £50,000.

Who is the buyer of this tender?

The contracting authority is 1 (United Kingdom).

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