Telephony and Call Centre - Teams Front End
Buyer: University of Exeter
- Published
- 17 September 2025
- Estimated value
- £500,000
- Place of performance
- UKK
- Lots
- 1
- Notice number
- 057509-2025
- Reference
- ocds-h6vhtk-059ca4
- Official source
- Official source
CPV codes
- 64215000IP telephone services
- 32552310Digital telephone exchanges
- 64210000Telephone and data transmission services
Description
At the University of Exeter communication is key to how we engage with our students, colleagues and partners. Whilst the use of telephony has vastly reduced in recent years, with other forms of communication being more prevalent, telephony still has a place in many areas, including accommodation, estates patrol, clearing etc. Currently the University has a disparate number of Telephony systems for internal and external telephony as well as two separate call centre systems. It is intended to simplify the overall telephony system where possible and have a single provider for telephony and a single provider for call centre operations. This could be the same provider and indeed the same system if appropriate.
Official publications
- FTS · 057509-2025 · 17 September 2025
Other tenders from University of Exeter
- Sports Estate Cleaning Services
- Framework for the Provision of Furniture
- Water Hygiene Safety & Maintenance Services
- Motor Fleet Insurance and Inspection
- Fast-Moving Consumer Goods Wholesale- Retail Convenience
- Computer Aided Facilities Management System
- Pyrolyser & Gas Chromatography Mass Spectrometer
- Clinical and Chemical Waste Collection
- Spinning Disk Confocal Microscope
- Spinning Disk Confocal Microscope
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £500,000.
- Who is the buyer of this tender?
- The contracting authority is University of Exeter (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
Get alerts for tenders like this
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.