SWR Gateline & Ticket checkers Tender
- Published
- 9 December 2024
- Submission deadline
- 19 December 2024
- Place of performance
- UKI
- Procedure
- Restricted procedure
- Notice number
- 039662-2024
- Reference
- ocds-h6vhtk-04af91
- Official source
- Official source
CPV codes
- 79342300Customer services
Description
1. Introduction & Background Our current Gate Line and Ticket Checking is due to expire in April 2025 for the 45 stations that operate Automatic Ticket Gates (ATGS) across SWR network from London Waterloo to Bournemouth and Salisbury, (please see Appendix 2 attached). The previous contract was tendered under 2 lots reflecting the Head of Stations & Revenue Pro-tections regions in SWR. Currently there are two incumbent suppliers to SWR, one providing re-source for Waterloo and Metro Regions the other the Central, South and West Regions. These suppliers cover, SWR Customer Service Assistants (CSA) vacancies, long term and short-term sickness, absence and short notice cover. It is our intention to re-tender this contract for a period of 23 month from the 20th April 2025, mo-bilisation to start in February, with the option of a further three year extension under one or two lot covering the 45 Locations. As part of our re-tendering of this contract we expect from the successful supplier: • To adhere to all current and future, employee and health and safety legislation • Provide, staff that are professional and focused on meeting our customers' expecta-tions. • That the contract wil…
Lots (3)
| Lot | Description | CPV code | Amount |
|---|---|---|---|
| 1 | SWR Gateline & Ticket checkers Tender (London & Metro Region) | 79342300 Customer services | — |
| 2 | SWR Gateline & Ticket checkers Tender (Central, South and West Region) | 79342300 Customer services | — |
| 3 | SWR Gateline & Ticket checkers Tender (all regions) | 79342300 Customer services | — |
Official publications
- FTS · 039662-2024 · 9 December 2024
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 19 December 2024. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is FIRST MTR SOUTH WESTERN TRAINS LIMITED (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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