Strategic Digital Partner for Website and Mobile Applications
Buyer: CalMac Ferries Limited
- Published
- 2 February 2026
- Place of performance
- UKM
- Procedure
- Restricted procedure
- Lots
- 1
- Notice number
- 008845-2026
- Reference
- ocds-h6vhtk-061382
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
Description
CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac’s Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac’s governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, s…
Official publications
- FTS · 008845-2026 · 2 February 2026
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is CalMac Ferries Limited (United Kingdom).
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