Service Desk Certification (SDC) Programme
- Published
- 26 August 2025
- Estimated value
- £29,900
- Place of performance
- UK
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 051348-2025
- Reference
- ocds-h6vhtk-058df5
- Official source
- Official source
CPV codes
- 80510000Specialist training services
Description
This procurement is for the Service Desk Certification (SDC) Programme to be delivered by the Service Desk Institute (SDI). The programme will run over a period of three years and nine months and comprises 18.5 delivery days. SDI's certification is the only globally recognised, independently audited framework specifically designed for service desk operations. It is aligned with the Global Best Practice Standard for Service Desk and provides maturity benchmarking, structured improvement plans, and independent validation. Expenses are recoverable in line with DfT Policy rates.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| CUSTOMERS INTERNATIONAL LIMITED Trading as Service Desk Institute | — | — |
Official publications
- FTS · 051348-2025 · 26 August 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £29,900.
- Who is the buyer of this tender?
- The contracting authority is Maritime and Coastguard Agency (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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