Revenue Collection, Benefits Administration, Education Services (Uniform Grants, Free School Meals) and relevant Customer Services
Buyer: London Borough of Hounslow
- Published
- 29 July 2025
- Place of performance
- UKI75
- Lots
- 1
- Notice number
- 043713-2025
- Reference
- ocds-h6vhtk-0567b0
- Official source
- Official source
CPV codes
- 75110000General public services
- 79940000Collection agency services
Description
LBH is seeking to commission: - Revenue Collection covering collection and administration of Council Tax and Business Rates - Benefit Administration covering Housing Benefit, the Local Council Tax Support Scheme, Discretionary Housing Payments (DHP) and Discretionary Local Crisis Payments (DLCP) - Revenue and Benefits Customer Services (optional) - Education Services including Free School Meals and Uniform Grants Revenue Collection (council tax, business rates): Our vision for the Revenue Collection Service: The vision for the Revenue Collection service is to maximise collection through an accessible and fair service that makes it easy for residents and businesses to meet their obligations, while offering support and guidance when needed. Use technology and data to ensure the most effective collection techniques are applied through segmentation. To continually work to maximise the tax base for collection. Utilise the data gathered through the Revenue Collection service to improve business intelligence across the organisation. Current performance Council Tax · The Council Tax base at the end of FY2024/25 2025 was 111,267, with a net collectable debit of £185.2m · The collection rate…
Official publications
- FTS · 043713-2025 · 29 July 2025
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is London Borough of Hounslow (United Kingdom).
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