Retail Telecommunications Maintenance Services Extension and Associated Renewal Works
- Published
- 17 August 2026
- Estimated value
- £534,199
- Place of performance
- UK
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 078311-2026
- Reference
- ocds-h6vhtk-06d949
- Official source
- Official source
CPV codes
- 32500000Telecommunications equipment and supplies
- 48813000Passenger information system
- 50000000Repair and maintenance services
- 51311000Installation services of radio equipment
Description
East Midlands Railway intends to directly award a time-limited contract to Hitachi Rail GTS UK Limited for the continued provision of Retail Telecommunications Maintenance Services and associated renewal works across the EMR network. The services support critical customer-facing systems including Customer Information Systems (CIS), Passenger Announcement (PA) systems, roaming microphones and associated telecommunications infrastructure. The contract will provide: Planned preventative maintenance Corrective and reactive maintenance 24/7 fault support and helpdesk services Asset management and reporting Replacement and renewal of identified CIS and PA assets Installation and commissioning of specified renewal works The contract also includes: Display renewals at 10 EMR stations PAPC replacements at 25 EMR stations Screen replacements at Newark Castle and Mansfield stations Burton station roaming microphone installation The proposed arrangement is limited to 12 months and is required to maintain continuity of service whilst EMR completes and mobilises a competitive procurement for a long-term replacement contract.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| HITACHI RAIL GTS UK LIMITED | £534,199 | 31 July 2026 |
Official publications
- FTS · 078311-2026 · 17 August 2026
Other tenders from TRANSPORT UK EAST MIDLANDS LIMITED
- Passenger Information System Maintenance & Support
- Train Services Agreement
- Ticket Vending Machines
- Platform Safety Lining and Visual Cues
- Customer Information System displays and PA
- Rail Operations Software
- Class 158 and class 170 Spares and Consumables / PS0022
- EMR Class 170 C6 HVAC Overhaul /PS0045
- Supply and Delivery of AdBlue/ PS0025
- CCTV Support & Maintenance
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £534,199.
- Who is the buyer of this tender?
- The contracting authority is TRANSPORT UK EAST MIDLANDS LIMITED (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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