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Prior notice United Kingdom Services

Request for Information (RFI) Foundational Specification on Case Management Systems

Buyer: Department of Health and Social Care

Published
26 September 2024
Place of performance
UK
Lots
1
Notice number
030722-2024
Reference
ocds-h6vhtk-04a303
Official source
Official source

CPV codes

Description

Request for Information (RFI) Case management systems are digital records that are used to record all details relating to a person’s care. As such case management systems are a key tool for local authorities to deliver support and a key piece of infrastructure for the wider digital transformation of adult social care. The Department of Health and Social Care has spoken to a wide range of local authorities and IT suppliers about challenges and opportunities in relation to these systems, including that systems are not performing as expected, local authorities are finding procurement excessively difficult, and suppliers are facing major cost pressures. The Department has decided to explore the case management system market in more detail with a view to providing greater support. This is to enable the market to sustainably innovate and produce efficient and effective case management systems that best serve the needs of people drawing on care and support. The core element of our work on case management systems to date has been the development of a Foundational Specification (further detail in annex). The Foundational Specification is technical guidance setting out what case management s…

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Data collected from official public procurement sources. Amounts as published by the buyer.