El Vínculo El Vínculo.
Prior notice United Kingdom Services

Report Fraud ITSM Replacement

Buyer: The Mayor and Commonalty and Citizens of the City of London

Published
1 September 2026
Estimated value
£240,000
Place of performance
UKI
Lots
1
Notice number
082800-2026
Reference
ocds-h6vhtk-06efd5
Official source
Official source

CPV codes

Description

Report Fraud is a national service operated by CoLP. The service requires a modern IT Service Management (ITSM) capability to support its operational, technical, support and delivery management needs. The purpose of this PME is to understand the market’s capability to provide an ITSM solution suitable for Report Fraud’s environment, including the associated services required to implement, configure, integrate, migrate to, train users on, hand over and support the solution. Report Fraud is seeking market insight on solutions that are predominantly commercial off-the-shelf (COTS), SaaS-based or otherwise standard product offerings, configured to meet Report Fraud’s needs without unnecessary bespoke development. Suppliers are invited to explain where their solution can meet requirements through standard configuration, where optional modules or integrations may be required, and where customisation would be needed. The future ITSM capability is expected to support core service management processes and operational reporting, while recognising the secure, regulated and nationally distributed nature of the Report Fraud service. CoLP is also considering how the Report Fraud ITSM requirement…

Official publications

Other tenders from The Mayor and Commonalty and Citizens of the City of London

See all →

Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £240,000.
Who is the buyer of this tender?
The contracting authority is The Mayor and Commonalty and Citizens of the City of London (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
Get alerts for tenders like this
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.

Start for free

Data collected from official public procurement sources. Amounts as published by the buyer.