Report Fraud ITSM Replacement
Buyer: The Mayor and Commonalty and Citizens of the City of London
- Published
- 1 September 2026
- Estimated value
- £240,000
- Place of performance
- UKI
- Lots
- 1
- Notice number
- 082800-2026
- Reference
- ocds-h6vhtk-06efd5
- Official source
- Official source
CPV codes
- 72222300Information technology services
Description
Report Fraud is a national service operated by CoLP. The service requires a modern IT Service Management (ITSM) capability to support its operational, technical, support and delivery management needs. The purpose of this PME is to understand the market’s capability to provide an ITSM solution suitable for Report Fraud’s environment, including the associated services required to implement, configure, integrate, migrate to, train users on, hand over and support the solution. Report Fraud is seeking market insight on solutions that are predominantly commercial off-the-shelf (COTS), SaaS-based or otherwise standard product offerings, configured to meet Report Fraud’s needs without unnecessary bespoke development. Suppliers are invited to explain where their solution can meet requirements through standard configuration, where optional modules or integrations may be required, and where customisation would be needed. The future ITSM capability is expected to support core service management processes and operational reporting, while recognising the secure, regulated and nationally distributed nature of the Report Fraud service. CoLP is also considering how the Report Fraud ITSM requirement…
Official publications
- FTS · 082800-2026 · 1 September 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £240,000.
- Who is the buyer of this tender?
- The contracting authority is The Mayor and Commonalty and Citizens of the City of London (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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