Repayment Unverified Customers
Buyer: STUDENT LOANS COMPANY
- Published
- 10 June 2026
- Estimated value
- £2,790,000
- Place of performance
- UK
- Lots
- 1
- Notice number
- 054818-2026
- Reference
- ocds-h6vhtk-06b204
- Official source
- Official source
CPV codes
- 79940000Collection agency services
Description
An outbound dialler service is required as part of the internal strategy to improve verification rates for customers who cannot be located within the Tax and Benefits system, do not repay SLC directly, or do not respond to requests for information about their circumstances. Customer‑level data will be shared with the external supplier on files to enable outbound contact. To maintain accurate customer account information, repayment systems will be accessible via Citrix, enabling live updates to be made as required.
Official publications
- FTS · 054818-2026 · 10 June 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £2,790,000.
- Who is the buyer of this tender?
- The contracting authority is STUDENT LOANS COMPANY (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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