Red Kite Community Housing - IT Managed Services

Published

5 August 2026

Submission deadline

15 September 2026

Place of performance

UKJ13

Procedure

Open procedure

Lots

1

Documents

1

Notice number

074042-2026

Reference

ocds-h6vhtk-06dc0f

Official source

Official source

CPV codes

• 30211300Computer platforms
• 72222300Information technology services
• 72250000System and support services
• 72253000Helpdesk and support services

Description

Red Kite currently has an IT Managed Service Contract which expires on 31st March 2027 and are now seeking to award a new Contract. It is expected that the Successful Bidder will be appointed by the end of 2026 and that the new Contract must be operationally live no later than 1st April 2027. The current hosting arrangements are located in the current supplier’s data centre and delivered as a private cloud solution with the core infrastructure belonging to the current supplier. These core assets will not be transferable and therefore a new solution must be provided by the Successful Bidder. The new Contract shall include: •Technical architecture and design •Onboarding of all services in-scope of the Solution •First-, Second- and Third-Line Service Desk •Full inventory management service for all ICT assets •Capacity management •Developing appropriate refresh cycles for all equipment •Hosting, including support the VMware servers and associated storage •24x365 Proactive monitoring of all core ICT services •Security infrastructure including Firewall Management •Security Operations Centre (SOC) which is staffed 24x7 •Assistance to promote security best practice throughout Red Kite…

Official publications

• FTS · 074042-2026 · 5 August 2026

Other tenders from Red Kite Community Housing

• Insurance and related services for Property, legal liability and other general (non-life) insurable risks, as required by Red Kite… · 10 July 2026
• Insurance and related services for Property, legal liability and other general (non-life) insurable risks, as required by Red Kite… · 16 April 2026
• Internal Audit Services · 1 December 2025
• Housing and Asset Management Systems (with Technical Development & Support Services) · 7 August 2025
• Call Alarm Upgrades (Analogue to Digital): Sheltered Schemes · 16 July 2025

See all →

Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 15 September 2026. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is Red Kite Community Housing (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.