QQ25/019 Provision of an Out of Hours Repairs Call Centre

Published

17 December 2025

Submission deadline

28 January 2026

Estimated value

£30,000

Place of performance

UKG2

Procedure

Open procedure

Lots

1

Documents

3

Notice number

083670-2025

Reference

ocds-h6vhtk-05f775

Official source

Official source

CPV codes

• 64000000Postal and telecommunications services

Description

Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab’s Law. The OOH service is a critical safety function, providing essential support to residents outside of standard working hours.

Official publications

• FTS · 083670-2025 · 17 December 2025

Other tenders from Tamworth Borough Council

• QQ26/003 Provision of a Training Provider for the Competence & Conduct Standard (Social Housing regulatory Framework) · 1 October 2026
• QQ25/021 The Provision of Repairs & Maintenance to Play Area Equipment · 18 June 2026
• QQ25/023 Provision of an Infrastructure Delivery Plan · 24 April 2026
• Gungate Regeneration project · 10 March 2026
• 25/025 Tamworth Charter Market · 19 December 2025
• 25/022 Tamworth Castle MEND Works · 28 November 2025
• 25/020 The Provision of the Storage, Maintenance & Installation of Christmas Lights · 6 November 2025
• QQ25/008 New Sports Fencing & Flood Lighting to the Skate Park in Tamworth Castle Pleasure Grounds · 21 October 2025
• 25/010 Green Belt Assessment Joint Procurement Exercise · 5 September 2025
• QQ25/003 Provision of a Local Plan Scoping Report of the Sustainability Appraisal. · 7 August 2025

See all →

Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 28 January 2026. Check the official source, as dates can be modified.

What is the estimated value of this tender?

The estimated value published by the buyer is £30,000.

Who is the buyer of this tender?

The contracting authority is Tamworth Borough Council (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.