Provision of On Train Wi-Fi maintenance and software support
Buyer: NORTHERN TRAINS LIMITED
- Published
- 15 May 2025
- Estimated value
- £8,500,000
- Place of performance
- UKC
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 021831-2025
- Reference
- ocds-h6vhtk-0513bc
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
Description
This contract covers the provision of On Train Wi-Fi (OTW) System Availability via an X6i router and Passenger Access Points in each train vehicle. The OTW is important to Northern's customers for utilising Wi-Fi on-board however it is also needed for a range of other critical services including Closed Circuit Television (CCTV), Electronic Point of Sale (EPOS), Remote Condition Monitoring (RCM), and Passenger Information System (PIS) that are required to operate the trains in passenger services in line with ORR regulations. The agreement covers provisions of supplying/ overhauling/ maintaining the hardware that was installed across the 260 units however the largest proportion of ongoing costs with the supplier is for the back-office and hosting support. This Backoffice support covers 24/7 monitoring of the OTW and the support systems that hang off the OTW. The requirements for this monitoring are in line with the following; a) for P1 Digital Train Incidents, promptly (and in any event within thirty (30) minutes after discovery of a Digital Train Incident) notify the Company's Onboard Systems On-Call representative by calling the central number to notify the Company of the P1 Digita…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| ICOMERA UK LIMITED | £8,500,000 | 15 May 2025 |
Official publications
- FTS · 021831-2025 · 15 May 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £8,500,000.
- Who is the buyer of this tender?
- The contracting authority is NORTHERN TRAINS LIMITED (United Kingdom).
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- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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