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Awarded United Kingdom Services

Provision of Claims Handling and Related Services

Buyer: DFT OPERATOR LIMITED

Published
17 August 2026
Estimated value
£1,280,000
Place of performance
UKC
Procedure
Direct award
Lots
1
Notice number
078123-2026
Reference
ocds-h6vhtk-06e5a2
Official source
Official source

Description

Provision of claims handling and related services for DfT Operator Limited (DFTO) and subsidiaries. The successful supplier will be responsible for providing a comprehensive and fully managed claims handling service. This will include: • Investigating all EL/PL claims and recoveries against DFTO Group under £100k; • Providing an estimation of liability; • Negotiations to reach settlement; • Settlement of claims and recoveries. This Agreement has been procured and placed by the Buyer, DFTO, and is available for use by DFTO and subsidiaries as listed below: • London North Eastern Railway Limited • Northern Trains Limited • SE Trains Limited • South Western Railway Limited • TransPennine Trains Limited • C2C Railway Limited • Greater Western Railway Ltd • Cross country Rail Ltd • Railway West Coast Ltd • GA Trains Limited • Chiltern Rail Ltd • WM Trains Ltd • Midlands East Trains Ltd • Thameslink Southern Great Northern Ltd

Awards

Awarded toAmountDate
Gallagher Bassett International Ltd — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £1,280,000.
Who is the buyer of this tender?
The contracting authority is DFT OPERATOR LIMITED (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.