Provision of an Out of Hours Repair Call Handling Service
Buyer: Codi Group Ltd
- Published
- 27 March 2026
- Submission deadline
- 28 April 2026
- Estimated value
- £300,000
- Place of performance
- UKL17
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 028520-2026
- Reference
- ocds-h6vhtk-067685
- Official source
- Official source
CPV codes
- 64200000Telecommunications services
- 32500000Telecommunications equipment and supplies
Description
The Group intends to establish a contract with suitably qualified and experienced Service Provider for the provision of Services based on the Most Advantageous Tender. The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 23,000 calls annually (this is an estimation and not guaranteed volume). This estimate is based on current stock levels however, it is the Groups ambition to build 4,500 homes in the next 5 years. The Group are committed to providing excellent customer service and it is essential that the successful Tenderer understands the needs of our customers.
Official publications
- FTS · 028520-2026 · 27 March 2026
Other tenders from Codi Group Ltd
- Codi Group Construction Framework
- Codi Group Construction Framework
- Provision of Legal Services
- Digital Switchover Project
- Design and Refurbishment of Office Space
- Plant Room Replacement Works at Plas Bryn Extra Care, Cardiff
- Provision of Waste Management Services
- Provision of Flooring Works at Student Accommodation
- Provision of SALTO Access Door Entry Systems
- Communal Resurfacing Works at Llys Uchaf, Birchagrove, Swansea
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 28 April 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £300,000.
- Who is the buyer of this tender?
- The contracting authority is Codi Group Ltd (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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