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Awarded United Kingdom Services

PLM Service Management Support - PP-UKIFS-369

Buyer: UK Industrial Fusion Solutions Ltd.

Published
11 February 2026
Estimated value
£400,000
Place of performance
UK
Procedure
Open procedure
Lots
1
Notice number
012555-2026
Reference
ocds-h6vhtk-05f2ce
Official source
Official source

CPV codes

Description

1. Summary of Requirement UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassault for 4th line, platform administration, user training, and business administration tasks. The contract supports continuity of PLM service management during a critical phase of STEP’s design definition workstream. 2. Key Technical Scope •Service desk support (ITIL4-aligned) for ~270 users initially, scaling to ~500 users. •Support migration from UKAEA Ivanti ticketing system to STEP ticketing system. •Assist with onboarding industrial partners and cloud migration (Dec 2025–Mar 2026). •Provide training materials and support for up to 20 PLM capabilities. •Business and platform administration tasks, including IAM, license monitoring, and dashboard maintenance. •Personnel must hold BPSS (service desk) and SC clearance (business/platform admin). To view this notice, please click here: https://ukifs.delta-esourcing.com/delta/viewNotice.html?noticeId=1013521775

Awards

Awarded toAmountDate
TECHNIA LTD £400,000 11 February 2026

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £400,000.
Who is the buyer of this tender?
The contracting authority is UK Industrial Fusion Solutions Ltd. (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.