Out of Hours Phone Service

Published

22 June 2026

Estimated value

£75,000

Place of performance

UKJ11

Procedure

Direct award

Lots

1

Notice number

058369-2026

Reference

ocds-h6vhtk-06b9c9

Official source

Official source

CPV codes

• 79512000Call centre
• 79510000Telephone-answering services

Description

Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and escalation of emergency repairs, tenancy related matters and other urgent enquiries, ensuring continuity of service and appropriate response to residents need 24 hours a day, 365 days a year.

Awards

Official publications

• FTS · 058369-2026 · 22 June 2026

Other tenders from Housing Solutions

• Catering at The Birches · 19 June 2026
• Internal Audit Services · 28 April 2026
• Supply and Delivery of Electrical products · 28 April 2026
• Housing Solutions - Supply and installation of Kitchens and Bathrooms · 19 December 2025
• Housing Solutions - Supply and installation of Fire Doors · 18 December 2025
• Housing Solutions - Supply and installation of Kitchens and Bathrooms · 22 May 2025
• External audit services · 2 November 2023
• External audit services · 13 October 2023

See all →

Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is £75,000.

Who is the buyer of this tender?

The contracting authority is Housing Solutions (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.