Out of Hours Call Handling Service
Buyer: Orbit Group Limited
- Published
- 6 December 2024
- Estimated value
- £112,780
- Place of performance
- UK
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 039495-2024
- Reference
- ocds-h6vhtk-040ce4
- Official source
- Official source
CPV codes
- 79510000Telephone-answering services
Description
The Authority, is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision. This is for the handling of calls outside of the Authority’s own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of repairs, the triaging of such and associated raising of works orders with the Authority’s appointed repairs contractor’s. The services to be provided under the contract shall be in all respects of the quality or type as detailed in the Specification, Contract, Schedules and Appendices.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Fortem Solutions Limited | — | — |
Official publications
- FTS · 039495-2024 · 6 December 2024
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £112,780.
- Who is the buyer of this tender?
- The contracting authority is Orbit Group Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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