Out of hours call handling
Buyer: Phoenix Community Housing
- Published
- 20 August 2026
- Submission deadline
- 9 October 2026
- Estimated value
- £38,000
- Place of performance
- UK
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 2
- Notice number
- 079342-2026
- Reference
- ocds-h6vhtk-06e858
- Official source
- Official source
CPV codes
- 98000000Other community, social and personal services
Description
Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.
Official publications
- FTS · 079342-2026 · 20 August 2026
Other tenders from Phoenix Community Housing
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 9 October 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £38,000.
- Who is the buyer of this tender?
- The contracting authority is Phoenix Community Housing (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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