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Awarded United Kingdom Supplies

One Call Lifeline Units

Buyer: Stockton on Tees Borough Council

Published
1 June 2026
Estimated value
£122,000
Place of performance
UKC1
Procedure
Direct award
Lots
1
Notice number
051174-2026
Reference
ocds-h6vhtk-06a9d2
Official source
Official source

CPV codes

Description

Lifeline units are installed into vulnerable clients' homes and are used to place a call in an emergency via a pendant or sensor. Failure to purchase new digital lifeline units would mean OneCall would be unable to replace the current analogue units installed into these clients' homes meaning that when the analogue phone lines are decommissioned in 2027 the units will no longer work. OneCall have tested several providers of digital lifeline units, investigating, signal strength across the Borough, failed calls into the alarm receiving centre and ease of installation together with cost with Careium being the preferred choice. At present Careium are not on the NEPO framework. Without the direct award contract OneCall would have to purchase digital lifeline units at a higher cost.

Awards

Awarded toAmountDate
CAREIUM UK LIMITED — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £122,000.
Who is the buyer of this tender?
The contracting authority is Stockton on Tees Borough Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.