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Awarded United Kingdom Services

NNC- Educational Case Management System

Buyer: North Northamptonshire Council

Published
14 June 2024
Estimated value
£913,597
Place of performance
UKF
Procedure
Direct award
Lots
1
Notice number
018482-2024
Reference
ocds-h6vhtk-04701d
Official source
Official source

CPV codes

Description

The project will deliver the following outcomes: The Education Case Management System will provide a central database for the Education Service and provide customer and partner portals. There are several benefits expected to be seen by Children's Services, from the procurement of the Education Case Management System, including: Improving data quality by making it the only system that the service uses, integration with internal systems and portals and links to external systems from Ofsted and the Department of Work and Pensions; Efficiency by automating workflow (e.g., streamlining school admissions, and communicating through online portals); Improve effectiveness within the service (e.g., by reducing double keying by staff, and reconciliation of payments by the Finance team, and reducing duplication of information); Delivering improved communication with customers, partners, and between internal departments. It will reduce calls and e-mails into the central Customer Services team and aims to reduce the number of complaints received; Improved access and accuracy for reporting, using data to manage services and make decisions using integrated business intelligence systems; Imp…

Awards

Awarded toAmountDate
ACCESS UK LTD — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £913,597.
Who is the buyer of this tender?
The contracting authority is North Northamptonshire Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.