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Awarded United Kingdom Services

Merchant Acquiring Services

Buyer: London Borough of Brent

Published
1 October 2026
Estimated value
£900,000
Place of performance
UKI72
Procedure
Direct award
Lots
1
Notice number
092858-2026
Reference
ocds-h6vhtk-06f8a4
Official source
Official source

CPV codes

Description

Merchant Acquiring is an essential contract from a financial perspective as it is necessary to enable residents and customers to pay the council by debit and credit card, over £100m a year is collected by the council using this contract. This service is a key part of the council's support systems, and essential for the council to be able to collect payments by card as people expect in 2026. The contract helps enable the goals set out in the Customer Access Strategy to strive to make the online customer journey accessible, user-friendly and straightforward, as customers expect to be able to pay for services online using their cards. Direct award justification Single supplier - technical reasons This is a complex contract to re-procure, involving both a complex, technical procurement, and multiple council departments with differing specifications. If awarded to a different supplier then there is significant work to transition several of the council's financial systems to use the new supplier which would not be possible for technical and operational reasons before the existing contract expires. The Council cannot risk the disruption to this service as this would impact income collecti…

Awards

Awarded toAmountDate
Barclays Bank £900,000 20 August 2026

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £900,000.
Who is the buyer of this tender?
The contracting authority is London Borough of Brent (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.