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Awarded United Kingdom Services

Mental Wellbeing Support Helpline 2026

Buyer: Torbay Council

Published
10 March 2026
Estimated value
£654,732
Place of performance
UKK42
Procedure
Direct award
Lots
1
Notice number
021221-2026
Reference
ocds-h6vhtk-065817
Official source
Official source

CPV codes

Description

An Expression of Interest process preceded this opportunity. The EOI was advertised via a UK2 Preliminary Market Engagement Notice. As advised within the EOI, only those Applicants who completed and submitted and Expression of Interest document were invited to take part in this opportunity. The Council is seeking a supplier who can provide timely, needs-based, person-centred, and trauma-informed mental wellbeing support to Torbay residents, who seek help via the Torbay Community Helpline from 31 July 2026 to 30 July 2028. This is not a new service and therefore any provider must have the capability and capacity to transfer both the functions and the staff (via TUPE transfer) for the 01 April 2026 should this be required. This procurement follows on from the recent Expression of Interest process, and includes only those Providers who expressed their interest and completed and submitted an Expression of Interest document, during October 2025.

Awards

Awarded toAmountDate
AGE UK TORBAY — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £654,732.
Who is the buyer of this tender?
The contracting authority is Torbay Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.