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Awarded United Kingdom Services

Mental Welfare Commission Case Management System

Buyer: Mental Welfare Commission

Published
21 August 2024
Estimated value
£3,175,295
Place of performance
UKM
Procedure
Restricted procedure
Lots
1
Notice number
026671-2024
Reference
ocds-h6vhtk-02e718
Official source
Official source

CPV codes

Description

A case management system is sought to replace MWC’s core IT system, which, is complex system that enables management of forms, checks, alerts and automation of sequences of tasks to accomplish business processes that safeguard that we are able to monitor the use of mental health and incapacity legislation in Scotland, to ensure is being applied appropriately and lawfully. A high level of configurability to enable us to manage changes to legislative forms and processes and that enables direct and ad-hoc reporting is sought. MWC receive forms and documentation that is scanned and information captured directly into the system. The system must allow the appropriate logic to manage each different form type, identify if it relates to an existing service user, if the form is a valid successor to a previous form, if the form is starting, extending or closing an episode, and be able to manage complex rules to test the legality of the information. Forms must be received in a specific sequence and within a timescale outlined in the various acts. The solution must enable alerts and messages for end users to be configured to indicate non-compliance with the legislation. Some forms may be digiti…

Awards

Awarded toAmountDate
Corporate Document Services Limited — —

Official publications

Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £3,175,295.
Who is the buyer of this tender?
The contracting authority is Mental Welfare Commission (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.