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Awarded United Kingdom Services

Local Healthwatch Service and Independent Complaints Advocacy (NHS Services)

Buyer: Dorset Council

Published
9 April 2024
Estimated value
£1,548,880
Place of performance
UKK24
Procedure
Open procedure
Notice number
011460-2024
Reference
ocds-h6vhtk-042928
Official source
Official source

CPV codes

Description

This tender is being published under the Light Touch Regime of the Public Contract Regulations 2015. The Social Care and Health Act 2012 makes provision for a consumer champion for health and social care called Healthwatch. The Local Healthwatch is funded through the Department of Health Community Voices grant which is channelled through each Local Authority. The Act also makes provision for local authorities to make arrangements for the delivery of an Independent Complaints Advocacy Service (ICAS) in relation to their area for complaints relating to the provision of NHS health services. This service is also funded from the Department of Health's Community Voices grant. ICAS may be provided by the same provider as Local Healthwatch or by a different provider. In either situation Local Healthwatch will have to support individuals in accessing information and independent advocacy if they need to complain about NHS services. Bournemouth, Christchurch and Poole (BCP) Council and Dorset Council have pooled their funding, and are jointly tendering to commission the Local Healthwatch contract and the ICAS contract. It is expected that the contracts will commence on 01 April 2024 for an in…

Lots (2)

LotDescriptionCPV codeAmount
1 Local Healthwatch Service
UKK24
85312000 Social work services without accommodation —
2 Independent Complaints Advocacy (NHS Services)
UKK24
85312000 Social work services without accommodation —

Awards

Awarded toAmountDate
Evolving Communities CIC £1,009,640 —
The advocacy People £539,240 —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £1,548,880.
Who is the buyer of this tender?
The contracting authority is Dorset Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.