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L25013-T-SG - Customer Data Unification Platform

Buyer: London Luton Airport Operations Limited

Published
25 April 2025
Submission deadline
16 May 2025
Estimated value
£480,000
Place of performance
UKH21
Procedure
Restricted procedure
Lots
1
Notice number
017128-2025
Reference
ocds-h6vhtk-0507e3
Official source
Official source

CPV codes

Description

LLA has the aim of delivering seamless & personalised guest experiences at every touchpoint that drive value for the guests and the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer Data Platform provider to unify LLA’s guest data into a single customer view, ingest relevant contextual data from the operation and third parties to orchestrate personalised, contextually relevant and useful guest experiences delivered seamlessly across existing and new touchpoints as they are developed. This contract would be awarded for a six-year period. This will be subject to good performance of the supplier and success of the platform, that it continues to be market leading and meets the evolving requirements of LLA & our guests. For further details, please see the tender documentation available via the procurement portal.

Official publications

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 16 May 2025. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is £480,000.
Who is the buyer of this tender?
The contracting authority is London Luton Airport Operations Limited (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.