ITSM (IT Management Service) Solution
- Published
- 9 October 2024
- Submission deadline
- 8 November 2024
- Place of performance
- UKI
- Procedure
- Restricted procedure
- Lots
- 1
- Notice number
- 032410-2024
- Reference
- ocds-h6vhtk-04a720
- Official source
- Official source
CPV codes
- 30000000Office and computing machinery, equipment and supplies except furniture and software packages
- 72000000IT services: consulting, software development, Internet and support
- 48000000Software package and information systems
Description
This procurement is for an Enterprise IT Service Management (ITSM) solution to support L and Q. The goal is to acquire a SaaS Enterprise ITSM platform that seamlessly integrates IT, HR (Case Management and Employee Lifecycle), and Facilities, with potential for expansion across other organisational areas. The platform is expected to enhance service delivery, improve alignment with business operations, optimise resources, and manage risks. Additionally, a managed service specifically for the ITSM system is required to deliver ongoing support for the platform to ensure its continuous performance, maintenance, and scalability.
Official publications
- FTS · 032410-2024 · 9 October 2024
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 8 November 2024. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is London and Quadrant Housing Trust (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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