Information Technology Service Management (ITSM) Solution
Buyer: Rotherham Borough Council
- Published
- 23 September 2025
- Place of performance
- UKE31
- Lots
- 1
- Notice number
- 059031-2025
- Reference
- ocds-h6vhtk-05a07f
- Official source
- Official source
CPV codes
- 48000000Software package and information systems
Description
The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data. Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Industrial and Financial Systems, IFS UK Limited | — | — |
Official publications
- FTS · 059031-2025 · 23 September 2025
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Rotherham Borough Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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