Information Technology Service Management
Reference ocds-h6vhtk-056854 · The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
Closed. Submission deadline: 28 August 2025. Estimated value: £4,200,000.
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Amounts and figures
Description
NSS is seeking to procure licences for an IT Service Management (ITSM) solution that supports 18 key ITSM practices. These practices are either currently in use or are planned as part of NSS’s evolving ITSM capabilities including Incident Management, Service Desk, Service Request Management, Problem Management, Change Management, Service Level Management, Knowledge Management, Service Catalogue Management, Service Configuration Management, Infrastructure & Platform Management, Capacity and Performance Management, IT Asset Management, Release Management, Availability Management, Measuring and Reporting, Service Continuity Management, Monitoring and Event Management and Supplier Management.
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 043968-2025 | 29 July 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 28 August 2025. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £4,200,000.
- Who is the buyer of this tender?
- The contracting authority is The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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