Industrial Disease Claims Handling - TRGF3153
Buyer: Department for Transport
- Published
- 10 October 2025
- Estimated value
- £100,000
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 064051-2025
- Reference
- ocds-h6vhtk-05ac78
- Official source
- Official source
CPV codes
- 66516500Professional liability insurance services
Description
The Department for Transport intends to directly award a contract for the continued provision of claims handling services for Industrial Disease Claims received from former employees of British Railways Board to the incumbent supplier. This decision is made in accordance with the Procurement Act 2023, Schedule 5, Paragraph 7, which permits direct award where a change of supplier would result in disproportionate technical difficulties and operational disruption. The cost of handling the current portfolio of claims received on or before 31st October 2025 has already been paid in advance to the current supplier, covering the full lifecycle from registration to closure. Transitioning to a new supplier would require: • Duplicated fees for management of current portfolio of claims • Complex and resource-intensive transfer of sensitive case data • Operational disruption due to the potential need to manage two separate contracts with associated finance process, and on line databases. • TUPE Considerations: The incumbent supplier currently employs staff with specialist knowledge and experience of this work portfolio. A change in provider would trigger operation of TUPE Regulations, resul…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Crawford & Company Adjusters (UK) Limited | £100,000 | — |
Official publications
- FTS · 064051-2025 · 10 October 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £100,000.
- Who is the buyer of this tender?
- The contracting authority is Department for Transport (United Kingdom).
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