Income Management System
Buyer: Cornwall Council
- Published
- 8 November 2025
- Estimated value
- £400,000
- Place of performance
- UKK3
- Lots
- 1
- Notice number
- 072227-2025
- Reference
- ocds-h6vhtk-05dd33
- Official source
- Official source
CPV codes
- 48000000Software package and information systems
- 72000000IT services: consulting, software development, Internet and support
Description
Cornwall Council is seeking market feedback to inform the development of a final specification for a future income management solution. The Council invites suppliers to respond to this Request for Information (RFI) to help shape a solution that meets operational, technical, and compliance needs. The Council requires a cloud-based, Software-as-a-Service (SaaS) income management system that: Core Functional Requirements • Provides a central transaction database to control, reconcile, and report on income. • Re-formats and exports data to update a range of back-office financial management systems (FMS). • Is accessible via a browser and supports integration with third-party applications used by Cornwall Council. • Offers self-tailoring configurable import/export functionality to enable full system ownership and flexibility. Payment Processing Capabilities • Supports payments via telephone (call centre), face-to-face (card, cash, cheque), and opportunistic payments initiated by staff. • Integrates with a Secure Bureau Service (SBS) for PCI DSS-compliant card authorisation. • Includes a portal interface for retrieving customer and payment details during calls, with seamless access from …
Official publications
- FTS · 072227-2025 · 8 November 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £400,000.
- Who is the buyer of this tender?
- The contracting authority is Cornwall Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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