HOUSING AND ASSETS SATISFACTION SURVEYS
Buyer: London Borough of Hounslow
- Published
- 10 June 2026
- Estimated value
- £139,378
- Place of performance
- UKI75
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 054796-2026
- Reference
- ocds-h6vhtk-06b1f7
- Official source
- Official source
CPV codes
- 79311000Survey services
- 79342310Customer survey services
- 79342311Customer satisfaction survey
Description
The contract is for the provision of a consolidated Housing and Assets resident satisfaction survey service, covering: • The statutory annual Tenant Satisfaction Measures (TSM) perception survey • The annual Leaseholder Satisfaction Survey • Monthly Repairs, Caretaking, Anti-Social Behaviour (ASB) and Tenancy Sustainment satisfaction surveys The supplier will be responsible for the full end-to-end delivery of all surveys, including sampling, resident contact, administration, data capture, secure handling of personal data, analysis, reporting, and delivery of regulator compliant outputs. The contract will support statutory reporting to the Regulator of Social Housing (RSH) and provide ongoing insight to drive service improvement across Housing Services.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| KWEST RESEARCH LIMITED | — | — |
Official publications
- FTS · 054796-2026 · 10 June 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £139,378.
- Who is the buyer of this tender?
- The contracting authority is London Borough of Hounslow (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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