Horizon Replacement Services - Replacement Service Provider
Buyer: Post Office Limited
- Published
- 25 September 2026
- Estimated value
- £141,000,000
- Place of performance
- UK
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 090918-2026
- Reference
- ocds-h6vhtk-050efb
- Official source
- Official source
CPV codes
- 48110000Point of sale (POS) software package
- 48480000Sales, marketing and business intelligence software package
- 48800000Information systems and servers
- 48920000Office automation software package
- 48930000Training and entertainment software package
- 51110000Installation services of electrical equipment
- 51210000Installation services of measuring equipment
- 51600000Installation services of computers and office equipment
Description
This UK 7 Contract Details Notice concerns the conclusion of the Lot 2 contract only. Lot 1 - Replacement Service Provider - the replacement service provider will transition the service from the incumbent supplier, Fujitsu Services Limited ("FSL" or "Fujitsu"), on a Walk In Take Over ("WITO") basis, provide some optional service stabilisation upgrades and, longer term, transformation of Horizon and its related systems to Cloud based technologies. Lot 2 - COTS-EPOS-SaaS - a fully supplier supported and maintained commercial off-the-shelf ("COTS") EPOS system, provided as software as a service ("SaaS"). The system must meet the Authority's specific requirements with minimal bespoke customisations. The supplier will provide the software, associated support and maintenance services, software updates, security management and continuous optimisation services necessary to support Post Office Limited's branch operations and the delivery of Horizon Replacement Programme outcomes. Physical deployment of technology to branches is not included The contract includes the ability for Post Office Limited to commission additional services, enhancements and related deliverables through established …
Awards
| Awarded to | Amount | Date |
|---|---|---|
| OneView Commerce, Inc. | — | — |
Official publications
- FTS · 090918-2026 · 25 September 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £141,000,000.
- Who is the buyer of this tender?
- The contracting authority is Post Office Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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