HMPO Document Management Services
Buyer: Home Office
- Published
- 30 June 2025
- Estimated value
- £140,000,000
- Procedure
- Restricted procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 036185-2025
- Reference
- ocds-h6vhtk-050bcd
- Official source
- Official source
CPV codes
- 75112000Administrative services for business operations
- 72000000IT services: consulting, software development, Internet and support
- 75000000Administration, defence and social security services
- 75100000Administration services
- 75110000General public services
- 75120000Administrative services of agencies
- 79000000Business services: law, marketing, consulting, recruitment, printing and security
- 79500000Office-support services
Description
His Majesty’s Passport Office (HMPO), part of the Home Office, as the Contracting Authority, is reviewing potential options for future Document Management services. Overview of the Service: HMPO requires its customers who apply for a new passport, a replacement passport, or a passport renewal, to send in supporting documentation (hard copies) as part of their application. The Document Management Service requirement at a high level is to: - Sort inbound mail into various streams; - Validate and, where required, verify the authenticity of documents contained within each application; - Scan documents to a standard that allows for easy reading of data on documents; - Categorise documents into streams as defined by HMPO; - Store and retrieve documents upon return requests issued by HMPO. Please note, three Requests for Information (RFIs) have been run as part of market engagement to inform this procurement. This market engagement was conducted under the previous Public Contract Regulations (PCR) 2015 which is the reason why a Preliminary Market Engagement notice under the new regulations has not been published for this procurement. Links to the Prior Information Notices (PINs) for the m…
Official publications
- FTS · 036185-2025 · 30 June 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £140,000,000.
- Who is the buyer of this tender?
- The contracting authority is Home Office (United Kingdom).
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