HMCTS National Digital Support Service

Published

21 October 2024

Estimated value

£6,000,000

Place of performance

UK

Lots

1

Notice number

033978-2024

Reference

ocds-h6vhtk-04afb7

Official source

Official source

CPV codes

• 72253100Helpdesk services

Description

The current contract for the HMCTS National Digital Support Service is due to end in Autumn 2026. We are now exploring what the future of the service should look like. Evidence from the current service indicates that users of our current Digital Support Service, often face additional barriers and therefore may have multiple support needs. This can include help with understanding the process and communicating their case effectively.

Official publications

• FTS · 033978-2024 · 21 October 2024

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Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is £6,000,000.

Who is the buyer of this tender?

The contracting authority is Ministry of Justice (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.