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Prior notice United Kingdom Services

High Intensity User (HIU) Programme - Outcomes Partnership (Market Engagement)

Buyer: NHS North East London Integrated Care Board

Published
1 October 2026
Estimated value
£2,630,000
Place of performance
UKI
Lots
1
Notice number
092793-2026
Reference
ocds-h6vhtk-077e88
Official source
Official source

CPV codes

Description

NHS North East London Integrated Care Board (NEL ICB) is exploring the market ahead of seeking to commission an ICB-wide High Intensity User (HIU) Outcomes Partnership. The provider must have proven experience in delivering preventative health Social Outcomes Partnerships, be willing to undertake co-design with NEL ICB at risk, and have access to at least £1.0m of approved social investment risk capital available for drawdown upon contract award. Health and care systems face a growing, structural challenge: a small number of people experiencing the deepest deprivation and complexity account for a disproportionate share of urgent and emergency care demand. This is not a marginal issue; it is a material driver of pressure, cost and inequality across the NHS. High Intensity Use is predictable, persistent, and concentrated. It is driven by unmet social need, trauma, poor access to community-based support and fragmented systems. Left unaddressed, it results in repeated crisis presentations, poor outcomes for individuals and escalating system cost. High Intensity Use of urgent and emergency care represents a significant and growing challenge across UK health systems. National evaluation …

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £2,630,000.
Who is the buyer of this tender?
The contracting authority is NHS North East London Integrated Care Board (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.