GBR Online Retail - Market Engagement
Buyer: DFT OPERATOR LIMITED
- Published
- 1 December 2025
- Lots
- 1
- Notice number
- 078591-2025
- Reference
- ocds-h6vhtk-05ec30
- Official source
- Official source
CPV codes
- 22459000Tickets
- 30144400Automatic fare collection
- 34980000Transport tickets
- 48000000Software package and information systems
- 63512000Sale of travel tickets and package tours services
- 72260000Software-related services
Description
Background This preliminary market engagement exercise is being conducted by DfT Operator Limited (DFTO) on the basis described in this notice and in the accompanying documents. The Fares, Ticketing and Retail (FTR) Programme brings together teams from across the rail industry to transform how passengers purchase and use tickets. By modernising outdated fares, enhancing the passenger experience and unlocking retail innovation, the FTR Programme will improve passenger journeys, drive commercial growth and achieve greater cost efficiency across the rail network. We intend to make retail, easy, reliable and smart for passengers using modern technology to bring excellence to the experience. The retail experience will be built on a tech stack containing future-facing technology allowing us to take advantage of retail technical advances as these appear. Through bringing together cross-sector expertise, the FTR Programme is delivering impactful changes for passengers now, ahead of the transition to Great British Railways (GBR). These modernisations will help bring decades of fragmentation and inefficiency to an end through a simpler, more unified railway owned by the public, for the publi…
Official publications
- FTS · 078591-2025 · 1 December 2025
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is DFT OPERATOR LIMITED (United Kingdom).
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