Friends and Family Test Messaging Provision
- Published
- 27 November 2025
- Place of performance
- UKH3
- Lots
- 1
- Notice number
- 077797-2025
- Reference
- ocds-h6vhtk-05ea69
- Official source
- Official source
CPV codes
- 64212100Short Message Service (SMS) services
Description
The NHS Friends and Family Test (FFT) is an important tool to help people who use NHS services have the opportunity to provide feedback on their experience. The FFT was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment. Since the FFT was launched in 2013, millions of patients have submitted feedback. It's used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.
Official publications
- FTS · 077797-2025 · 27 November 2025
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Mid and South Essex NHS Foundation Trust (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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